Blog
Why we don't ask for your Social Security number
The category has trained people to hand over their SSN reflexively. We think that should change.
If you've ever filled out a loan-comparison form online, you've probably been asked for your Social Security number before you could even see what was being compared. We don't do that, and we want to be specific about why.
The argument for asking
The standard defense is that an SSN allows a provider to soft-pull your credit and return personalized rates. That is true, and for some products, it's the only way to surface a real number rather than a marketing range. We don't dismiss the argument; we just think it should be a choice you make at a specific moment, not a tax on the front door.
What we ask for instead
To make a real match, we need enough about your situation to rule out poor fits: loan type, rough amount, broad credit band, income range, and the basics of your employment. None of that requires an SSN. It does require honesty — we can't match well if you under- or over-state, and there's no advantage to either.
When an SSN will come up
If you choose to engage with a provider after we match you, that provider will at some point ask for your SSN. That's normal, and it's how the actual underwriting happens. The difference is that you've made a deliberate decision to enter into that conversation with a specific provider whose process you've seen — not a faceless funnel.
A small thing, said clearly
We could have collected it. The category certainly assumes we will. But the brand we're building is one where people feel respected at every step, and the SSN question is one of the easier places to start.